Create Medical Aesthetics Privacy Policy
Effective Date: 2nd Feb 2025
At Create Medical Aesthetics, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, request an appointment, or use our services.
We may collect the following types of information when you interact with our website or services:
1.1 Non-Personally Identifying Information
We may automatically collect certain technical information when you visit our website, including your browser type, device type, operating system, referring website, pages visited, and the date and time of your visit. This information helps us understand website usage and improve our website and services.
1.2 Personally Identifying Information
When you contact us, request an appointment, submit a form, or otherwise interact with our services, we may collect information such as:
• First and last name
• Email address
• Phone number
• Appointment-related information
• Messages or other information you provide through our forms
• Information necessary to provide or coordinate requested services
• Other information you voluntarily provide to us
1.3 Health or Treatment-Related Information
If you choose to provide information related to your treatment, aesthetic goals, medical history, or other health-related matters, we may collect and use that information as necessary to respond to your request and provide or coordinate services, subject to applicable laws and regulations.
We may use the information we collect to:
1. Respond to your questions, inquiries, and requests.
2. Schedule, confirm, and manage appointments.
3. Provide and coordinate requested services.
4. Communicate with you regarding appointments, services, and updates.
5. Process payments and transactions when applicable.
6. Send promotional communications when you have provided the appropriate consent.
7. Improve our website, services, and overall patient experience.
8. Maintain website security and prevent fraudulent or unauthorized activity.
9. Comply with applicable legal and regulatory requirements.
3.1 Service Providers
We may share information with trusted third-party service providers who assist us with website hosting, appointment scheduling, payment processing, communications, technology, analytics, and other business operations. These providers may only use information as necessary to provide services to us or as otherwise permitted by law.
3.2 Legal Requirements
We may disclose your information when required by law, legal process, court order, or governmental request, or when we believe disclosure is reasonably necessary to protect the rights, property, safety, or security of Create Medical Aesthetics, our patients, or others.
3.3 Business Transfers
If Create Medical Aesthetics is involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
3.4 No Sale of Personal Information
We do not sell your personally identifying information to third parties for their own direct marketing purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
Depending on applicable law and your location, you may have certain rights regarding your personal information, which may include:
To exercise applicable privacy rights or ask questions about your personal information, please contact us using the information provided below.
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and support website analytics.
You may adjust your browser settings to refuse or limit cookies. However, disabling certain cookies may affect the functionality of some areas of the website.
Our website may also use third-party services, such as analytics, mapping, appointment scheduling, payment, or other technology providers, which may use cookies or similar technologies in accordance with their own privacy policies.
Our website may contain links to third-party websites, social media platforms, appointment scheduling services, payment services, or other external websites and services.
Create Medical Aesthetics is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you access.
Our website and services are not directed toward children under the age of 18. We do not knowingly collect personal information from children under 18 without appropriate consent from a parent or legal guardian.
If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete that information.
If you provide your phone number and consent to receive text messages from Create Medical Aesthetics, we may send SMS communications related to appointments, service updates, reminders, and promotional offers, as applicable.
You may opt out of receiving SMS messages at any time by replying “STOP.” For assistance, reply “HELP” or contact us using the information provided below.
Message and data rates may apply. Message frequency may vary. SMS consent is not a condition of purchasing any goods or services.
We do not sell or share mobile phone numbers collected for SMS communications with third parties for their own marketing purposes.
If you are a California resident and applicable California privacy laws apply to our collection or processing of your personal information, you may have additional rights regarding your personal information, including rights to access, correct, delete, or opt out of certain uses or disclosures of personal information.
Requests regarding applicable California privacy rights may be submitted using the contact information provided below.
In the event that Create Medical Aesthetics or substantially all of its assets are acquired, merged, reorganized, or transferred to another entity, personal information may be transferred as part of that transaction.
Any successor organization may use your information in accordance with this Privacy Policy and applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.
Create Medical Aesthetics
6311 Kingston Pike, Suite 4E
Knoxville, TN 37919
Phone: (865) 309-0091
Email: info@createmedspa.com